Clay Labs is a boutique software design and development studio.
|Scalable Server Architecture|
We designed and developed Ticketgoose’s query system. This included a complete User-Interface redesign to show search results visually and intuitively. Anticipating the escalated demands of the enhanced frontend, we proposed and implemented several backend infrastructure modules including an advanced caching system, and an event driven networking stack for real-time updates to results. Six months after releasing the new look, Ticketgoose is still the only site to show the seat availability map in a bus-layout with every result, and they are considered the innovators in their field.
This customized product includes a conferencing server to mix calls, and mobile apps to manage these conferences. Native apps were developed for all major platforms—iOS, Android, Windows Phone, Blackberry, and Symbian. On the backend, we developed a high-performance conferencing server system that could handle 100,000 simultaneous calls on consumer grade hardware. This is 50 times the capacity of the current industry leading solution.
An excellent example of why good software practices make good products, our work on Helpdesk Pilot involved rewriting the client’s existing system from scratch to eliminate security vulnerabilities and make the product more modular, adaptable to modifications, and suitable for new feature additions. This involved architectural changes, which enabled the system to be launched as a SAAS cloud solution called HappyFox. The new system was also made with a scalable architecture to handle much heavier loads than before.